Feedback Five is one of most used Amazon Feedback Tools and it is here to help you with getting feedback on Amazon. Because every seller does need a great feedback for services and product, but approximately 90% from the consumers don't leave any feedback on Amazon.
If you are in need for feedback, Feedback Five gives sellers a powerful way to proactively manage their feedback scores. Thanks to Feedback Five you are able to manage an automatically solicit feedback from your customers, review neutral ad negative feedbacks received, monitor trends and also manage the reviews of your Amazon products (and in addition from similar ones of your respective competitors).
Feedback Five Features
In order to find the most feedback reviews, Feedback Five has you some pretty useful features, allow me to share the main ones:
Feedback Management
Automate your feedback requests to clients based on certain parameters:
timing: when is the feedback send language: send the feedback in the user’s preferred language customize ASIN: get a new timing by ASIN exclusion: exclude certain orders through the loop and don’t send feedback (by way of example, for products on FBM with late shipment)
This way you'll be able to track your seller reputation crawling the ladder approximately win the Buy Box.
Official Amazon Review Requests
Tired of manually sending Amazon Review Requests? Yes, that implies:
1. Click on the order and go into the details page 2. Click on the “Send feedback” button 3. Check if you are available to send the feedback request or not (in line with the order shipment timing) 4. Click on “Yes” to send the review request
Well, this boring process dies below right this moment. From now on you can also automate it using FeedbackFive.
Product Review Management
You can automate the whole process of product review while using Feedback Five tool.
Also it gives you detailed analytics data and key clues about the items by simply an easy clicks.
Complete list of features:
- Send around +1M Monthly emails - Create Email Campaigns - Send feedback and review request emails - Manually exclude orders from solicitation - Basic timing capabilities (time, days after order, etc.) - Advanced timing capabilities (days after delivery) - Email Analytics - A/B testing - Auto-exclusions (Late Orders, Refunded Orders, Out of Country) - Advanced campaign rules (Segment by ASIN, Fulfillment Channel, geography, etc.)
Feedback tools
- Supports Amazon.com, .com.au, .ca, .mx, .co.uk, .de, .es, .in, .it and .fr - Monitor your personal ASINs (around 10.000) - Monitor competitor ASINs (as much as 10.000) - Review analytics over 7, 30 and 3 months - Export feedback to csv file - Review alerts by email and text
Email Content features
- Pre-built Amazon TOS compliant email templates for feedback and review requests - Email templates professionally translated in 5 languages - Advanced HTML editor - Feedback removal request email template - Customize with your logo and colors - Targeted links for buyers to go out of feedback or reviews - Insert product specific content - Automatically include product images - Add animated GIFs - Include attachments for example PDF files - Customizable CTA buttons - One professionally designed email with a Certified FeedbackFive Email Designer
Administrative features
Trial
All plan levels do offer a 14-day free trial offer! No credit card required.
Pricing
There are 4 different pricing plans available
Lite: $0 / month
50 Monthly emails included 3 Email Campaigns - Send feedback and review request emails - Manually exclude orders from solicitation - Basic timing capabilities (time of day, days after order, etc.)
- Daily email summary of your respective feedback and review activity - Complete reputation FeedbackFive activity for every order
- In-app onboarding - Self-Service Help Center - Email - Personal kick-start session with the account advisor - One-on-one account optimization calls
Basic: $9.99 / month
250 Monthly emails included 3 Email Campaigns - Send feedback and review request emails - Manually exclude orders from solicitation - Basic timing capabilities (time, days after order, etc.)
- Supports Amazon.com, .com.au, .ca, .mx, .co.uk, .de, .es, .in, .it and .fr - Reputation management dashboard - Feedback analytics over 7, 30 and ninety days - Export feedback to csv file
- Supports Amazon.com, .com.au, .ca, .mx, .co.uk, .de, .es, .in, .it and .fr - Monitor your own ASINs - Monitor competitor ASINs 2 Free ASINs offered with plan - Track around 10,000 ASINs - Review analytics over 7, 30 and ninety days - Export feedback to csv file - Review alerts by email and text
- Pre-built Amazon TOS compliant email templates for feedback and review requests - Email templates professionally translated in 5 languages - Customize with your logo and colors - Targeted links for buyers to leave feedback or reviews - Automatically include product images
- Daily email summary of your feedback and review activity - Complete history of FeedbackFive activity per order - Unlimited users
Pro: $29.99 / month
1.500 monthly emails included 10 amount of Email Campaigns - Send feedback and review request emails - Manually exclude orders from solicitation - Basic timing capabilities (time, days after order, etc.) - Advanced timing capabilities (days after delivery) - Email Analytics - A/B testing - Auto-exclusions (Late Orders, Refunded Orders, Out of Country) - Advanced campaign rules (Segment by ASIN, Fulfillment Channel, geography, etc.) - Email overage fees (price per email, over plan limit): $0.0075
- Supports Amazon.com, .com.au, .ca, .mx, .co.uk, .de, .es, .in, .it and .fr - Monitor your personal ASINs - Monitor competitor ASINs 5 Free ASINs incorporated with plan - Track up to 10,000 ASINs - Review analytics over 7, 30 and 3 months Feedback Five - Export feedback to csv file - Review alerts by email and text
- Pre-built Amazon TOS compliant email templates for feedback and review requests - Email templates professionally translated in 5 languages - Advanced HTML editor - Feedback removal request email template - Customize with your logo and colors - Targeted links for buyers to depart feedback or reviews - Insert product specific content - Automatically include product images - Add animated GIFs - Include attachments including PDF files - Customizable CTA buttons
Enterprise: starting at $59.99
Includes:
Email Management
8.000 to +1M Monthly emails included Unlimited amount of Email Campaigns - Send feedback and review request emails - Manually exclude orders from solicitation - Basic timing capabilities (period, days after order, etc.) - Advanced timing capabilities (days after delivery) - Email Analytics - A/B testing - Auto-exclusions (Late Orders, Refunded Orders, Out of Country) - Advanced campaign rules (Segment by ASIN, Fulfillment Channel, geography, etc.) - Email overage fees (price per email, over plan limit): only $0.0009 ($0.0009 - $0.005)
Feedback
- Supports Amazon.com, .com.au, .ca, .mx, .co.uk, .de, .es, .in, .it and .fr - Reputation management dashboard - Feedback analytics over 7, 30 and 3 months - Export feedback to csv file - Feedback alerts by email and text - Automated workflow for resolving feedback issues
Product Reviews
- Supports Amazon.com, .com.au, .ca, .mx, .co.uk, .de, .es, .in, .it and .fr - Monitor your personal ASINs - Monitor competitor ASINs 10 Free ASINs included with plan - Track as much as 10,000 ASINs - Review analytics over 7, 30 and ninety days - Export feedback to csv file - Review alerts by email and text
Email Content
- Pre-built Amazon TOS compliant email templates for feedback and review requests - Email templates professionally translated in 5 languages - Advanced HTML editor - Feedback removal request email template - Customize together with your logo and colors - Targeted links for buyers to go out of feedback or reviews - Insert product specific content - Automatically include product images - Add animated GIFs - Include attachments such as PDF files - Customizable CTA buttons - One professionally designed email by a Certified FeedbackFive Email Designer ($399 value)
Administrative
- Daily email summary of the feedback and review activity - Complete good reputation for FeedbackFive activity for each and every order - Manage multiple stores - Unlimited users
Support
- In-app onboarding - Self-Service Help Center - Email - Chat - Phone - Personal kick-start session having an account advisor - One-on-one account optimization calls
FeedbackFive Review
FeedbackFive is regarded as the useful assistant to obtain feedback from your customers, if he or she are from and by having an easy dashboard to monitor your reputation. Highly recommended. Why? Well, you won’t find numerous features for this price.
For as low as $9.99 you can send 250 monthly emails, track 10.000 ASINs or get detailed insights for 8 different marketplaces.
Normally this sort of tools have a very basic price per 1 marketplace. But FeedbackFive differs, since the costs are for 8 marketplaces high are no hidden fees or surprises. So, as I said, for pennies you can get a hell of a tool.